Answers for code: 5fa038c7d37ba

Question 11

Do you have a long-standing physical or mental impairment, illness or disability?

The answers you gave were:

  • Yes
  • Question 10

    Please choose the category that best describes your conditions or impairments.

    The answers you gave were:

    • Other (Please specify)

    More Details

    diabetes 2

    Question 9

    Have you used an online supermarket website or mobile app to order food shopping in the last year?

    The answers you gave were:

  • Yes
  • Question 8

    What are your reasons for not ordering your food shopping online?

    The answers you gave were:

    This question does not apply to you

    Question 7

    Which supermarkets have you used to do your online food shopping?

    The answers you gave were:

    • Tesco
    • Iceland
    Question 6

    How do you normally do your online food shopping?

    The answers you gave were:

    • Website (desktop computer)
    Question 5

    Have you experienced any accessibility issues with the supermarket website or app when buying food online?

    The answers you gave were:

  • No
  • Question 4

    What kind of accessibility issues have you experienced?

    The answers you gave were:

    This question does not apply to you

    Question 3

    What do you normally do when you experience an issue with a website or app buying food online?

    The answers you gave were:

    This question does not apply to you

    Question 2

    How does it make you feel when a supermarket website is inaccessible?

    The answers you gave were:

    This question does not apply to you

    Question 1

    How can supermarkets improve their online services for you?

    The answers you gave were:

    they are doing just fine at the moment

    Question 1

    Please select any issues from the list below that you have experienced online

    The answers you gave were:

    • There's no clearly visible email address to use as a contact option.
    • Websites or apps are difficult to navigate.
    • Voice-activated assistants (like Amazon Echo or Google Home smart speakers, or Siri on iPhones) don’t work properly for me.
    Question 2

    How often are you unable to complete a task online?

    The answers you gave were:

    • Quite often
    Question 3

    As a disabled person, or someone experiencing an impairment, what is the most frustrating thing about using the internet?

    The answers you gave were:

    poorly designed websites

    Question 4

    How does it make you feel when you cannot complete a task online?

    The answers you gave were:

    I just go somewhere else

    Question 5

    Are there any websites you find particularly easy to use? Please add all that apply below.

    The answers you gave were:

      Question 6

      Are there any websites or apps that you find difficult to use? Please add all that apply below.

      The answers you gave were:

        Question 7

        I would lose trust in a company if I was unable to use their website or app

        The answers you gave were:

        • Strongly agree
        Question 8

        Would you be more likely to spend money with a company if they showed that they care about accessibility?

        The answers you gave were:

      • Yes
      • Question 9

        Websites and apps are generally getting more accessible and easier to use.

        The answers you gave were:

      • Agree
      • Follow Up

        the downside is that apps are more likely to be for only two types of phone. My Nokia Lumia uses Windows OS and many companies cannot be bothered to cope with these

        Question 10

        Do you have any feedback about this site or the Big Hack generally?

        The answers you gave were:

        it's fine