Answers for code: 5f9b3aaa648ef

Question 11

Do you have a long-standing physical or mental impairment, illness or disability?

The answers you gave were:

  • Yes
  • Question 10

    Please choose the category that best describes your conditions or impairments.

    The answers you gave were:

    • Mobility, for example a wheelchair user or a mobility aid user, like a walking stick or crutches
    • Dexterity, for example lifting and carrying objects or using a keyboard
    • Stamina, breathing or fatigue
    • Chronic pain
    Question 9

    Have you used an online supermarket website or mobile app to order food shopping in the last year?

    The answers you gave were:

  • Yes
  • Question 8

    What are your reasons for not ordering your food shopping online?

    The answers you gave were:

    This question does not apply to you

    Question 7

    Which supermarkets have you used to do your online food shopping?

    The answers you gave were:

    • Morrisons
    Question 6

    How do you normally do your online food shopping?

    The answers you gave were:

    • Website (mobile phone)
    Question 5

    Have you experienced any accessibility issues with the supermarket website or app when buying food online?

    The answers you gave were:

  • No
  • Question 4

    What kind of accessibility issues have you experienced?

    The answers you gave were:

    This question does not apply to you

    Question 3

    What do you normally do when you experience an issue with a website or app buying food online?

    The answers you gave were:

    This question does not apply to you

    Question 2

    How does it make you feel when a supermarket website is inaccessible?

    The answers you gave were:

    This question does not apply to you

    Question 1

    How can supermarkets improve their online services for you?

    The answers you gave were:

    Put a place for us to put notes on. One delivery person bringing into conservatory wasn't a problem another said they weren't suppose to bring them down but did when challenged about it.

    Question 1

    Please select any issues from the list below that you have experienced online

    The answers you gave were:

    • There's no clearly visible email address to use as a contact option.
    • There are no options to notify a company of my accessibility needs when making a purchase.
    • Other (add an issue not mentioned here in the box below)

    Follow Up

    When items are delivered they are reluctant to put them were they are easy accessibile to the customer.

    Question 2

    How often are you unable to complete a task online?

    The answers you gave were:

    • Never
    Question 3

    As a disabled person, or someone experiencing an impairment, what is the most frustrating thing about using the internet?

    The answers you gave were:

    How you can run out of time and have to log in again.

    Question 4

    How does it make you feel when you cannot complete a task online?

    The answers you gave were:

    Very inadequate. Self astem takes a hit.

    Question 5

    Are there any websites you find particularly easy to use? Please add all that apply below.

    The answers you gave were:

    • Morrisons
    • Asda.com
    • Sainsbury’s
    Question 6

    Are there any websites or apps that you find difficult to use? Please add all that apply below.

    The answers you gave were:

    This question does not apply to you

    Question 7

    I would lose trust in a company if I was unable to use their website or app

    The answers you gave were:

    • Strongly agree
    Question 8

    Would you be more likely to spend money with a company if they showed that they care about accessibility?

    The answers you gave were:

  • Yes
  • Question 9

    Websites and apps are generally getting more accessible and easier to use.

    The answers you gave were:

  • 2
  • Question 10

    Do you have any feedback about this site or the Big Hack generally?

    The answers you gave were:

    No