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How does it make you feel when you cannot complete a task online?
Frustrated and tired.
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As a disabled person, or someone experiencing an impairment, what is the most frustrating thing about using the internet?
As someone who has ADHD, many parts of the internet, especially ADHD, are specifically built in a way that plays on things that can cause major difficult. It means that I am prone to internet addiction, sleep deprivation and impulse spending.
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How often are you unable to complete a task online?
Some of the timeFollow up response for question: Can you give any specific examples?There have been times that I've been unable to use a website, because the text is difficult to read or the navigation is super complicated.
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Please select any issues from the list below that you have experienced online
Multiple ResponsesFollow up response for question: Can you give any specific examples or another issue not mentioned above?Text not being formatted properly, so it's really difficult to read is one I encounter a lot. Same with busy website designs.
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How does it make you feel when you cannot complete a task online?
Increases confidence.
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As a disabled person, or someone experiencing an impairment, what is the most frustrating thing about using the internet?
Lack of personal touch. Not being able to tell quality of goods.
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Do you have any feedback about this site or the Big Hack generally?
it's fine
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Websites and apps are generally getting more accessible and easier to use.
AgreeFollow up response for question: Can you give any examples of websites and apps getting either easier or more difficult?the downside is that apps are more likely to be for only two types of phone. My Nokia Lumia uses Windows OS and many companies cannot be bothered to cope with these
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How does it make you feel when you cannot complete a task online?
I just go somewhere else
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As a disabled person, or someone experiencing an impairment, what is the most frustrating thing about using the internet?
poorly designed websites
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Do you have any feedback about this site or the Big Hack generally?
Easy to use
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How does it make you feel when you cannot complete a task online?
Useless and depressed
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As a disabled person, or someone experiencing an impairment, what is the most frustrating thing about using the internet?
Time and patience
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How often are you unable to complete a task online?
Not very oftenFollow up response for question: Can you give any specific examples?Some are to long
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Please select any issues from the list below that you have experienced online
Follow up response for question: Can you give any specific examples or another issue not mentioned above?No delivery even tho I am registered as disabled and vunerable as I live to near supermarket.
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How does it make you feel when you cannot complete a task online?
Frustrated
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As a disabled person, or someone experiencing an impairment, what is the most frustrating thing about using the internet?
Lack of understanding about accessibility from broader public
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How does it make you feel when you cannot complete a task online?
annoyed fed up. angry when you have done a lot on the web page but can,t finished it
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As a disabled person, or someone experiencing an impairment, what is the most frustrating thing about using the internet?
some time lack of text size and different clear fonts find the link for the disabled page to order contact services think for blind poor vision a spoken page
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How often are you unable to complete a task online?
Some of the timeFollow up response for question: Can you give any specific examples?looking at the website to complain or contact the company hard to find email a text address. The home delivery simple text they at door and to update delivery information when hard of hearing
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Please select any issues from the list below that you have experienced online
Multiple ResponsesFollow up response for question: Can you give any specific examples or another issue not mentioned above?lack of understanding of deaf needs hearing loop in business public places. aware of mobility issues. even offing a simple thing like a stool chair to sit on accessibly to public transport
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Do you have any feedback about this site or the Big Hack generally?
No
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How does it make you feel when you cannot complete a task online?
Very inadequate. Self astem takes a hit.
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As a disabled person, or someone experiencing an impairment, what is the most frustrating thing about using the internet?
How you can run out of time and have to log in again.
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Please select any issues from the list below that you have experienced online
Multiple ResponsesFollow up response for question: Can you give any specific examples or another issue not mentioned above?When items are delivered they are reluctant to put them were they are easy accessibile to the customer.
