All responses with comments

  • 16th February 2020

    Do you have any feedback about this site or the Big Hack generally?

    theonly tricky thing was trying to search for and add the companies in the search box on this questionnaire.

  • 16th February 2020

    Websites and apps are generally getting more accessible and easier to use.

    Agree
    Follow up response for question: Can you give any examples of websites and apps getting either easier or more difficult?

    The Tesco app changed the way you add individual vegetables so that once you have swiped up to or 3 times for example it then only tells you the weight not the physical number of items you are ordering when you look back to review. I have flagged this with them. Searching for items has improved however. Twitter keeps changing and certain functions are more difficult such as locating and clicking on links sometimes and being able to read comments under tweets. I use the lists function now and find that I can only add to my list using my old phone with the old operating system as the new one has bugs. I have stopped using Facebook because I find it so inaccessible, posting on it is so tricky and searching is so frustrating but I believe that is the same for sighted people. I have not even attempted Instagram because I hear so many bad things about accessibility there.

  • 16th February 2020

    I would lose trust in a company if I was unable to use their website or app

    Strongly agree
    Follow up response for question: Are there any specific examples you can give us?

    Channel 4 do not offer audio description on their catch up app. I switched from the Sainsbury’s app to the Tesco app in order to do my online weekly shopping due to inaccessibility.

  • 16th February 2020

    Are there any websites you find particularly easy to use? Please add all that apply below.

    Companies: Stylist Magazine | The Guardian | Rnib | Scope | BBC News | BBC Iplayer | Netflix | Twitter
    More Details response for question:

    IPlayer is particularly easy for finding TV shows, and Netflix has a lot more audio description now. My iPhone has been essential for me to be able to access websites quickly and on the go. Jaws software on my laptop allows me to do a lot more on the Internet than ever before.

  • 16th February 2020

    How does it make you feel when you cannot complete a task online?

    It is frustrating not to be able to be independent and have to wait for somebody cited to help me.

  • 16th February 2020

    As a disabled person, or someone experiencing an impairment, what is the most frustrating thing about using the internet?

    Getting halfway through an order for it to time out, focus on websites jumping on my iPhone. non described images that are named as ridiculously long numbers

  • 16th February 2020

    How often are you unable to complete a task online?

    Quite often
    Follow up response for question: Can you give any specific examples?

    A recent form for a research project where the edit box was an accessible on my iPhone, the Word document was hard to navigate using jaws and I finally got it to work on my old iPhone with the previous operating system. Information sent from my school as a poster as PDF, totally inaccessible. School website inaccessible for me to look up the weekly spellings to practice with my son.

  • 16th February 2020

    Please select any issues from the list below that you have experienced online

    Multiple Responses
    Follow up response for question: Can you give any specific examples or another issue not mentioned above?

    Some problems with staff including taxi drivers and health professionals asking intrusive questions about my situation. Including people telling me what they would do if they lost their site and how easy would be for them or how hard et cetera. This is really unnecessary. Broken doors and accessible toilets broken lifts that don’t get fixed. restaurants with toilets upstairs.

  • 10th February 2020

    How does it make you feel when you cannot complete a task online?

    Very angry

  • 10th February 2020

    As a disabled person, or someone experiencing an impairment, what is the most frustrating thing about using the internet?

    It can be hard to find what you want

  • 10th February 2020

    Do you have any feedback about this site or the Big Hack generally?

    My feed bk is why cant apps take you from 1 thing to the next instead of going looking for setting on your phone then going to find something else then into an other app which dnt understand what so ever, So why cant they just take you to what you need, when they say read it, there too much to read I just again dnt understand anything

  • 10th February 2020

    How does it make you feel when you cannot complete a task online?

    Totally Frustrated they need to explain better, so I dnt pull my hair out

  • 10th February 2020

    As a disabled person, or someone experiencing an impairment, what is the most frustrating thing about using the internet?

    As I am not a very good reader Nobody expects miracles. Just be direct. Something like "Hey boss. I don't know enough about iTextSharp to complete the assigned task. Can we brainstorm about what I should do in this case?

  • 10th February 2020

    How often are you unable to complete a task online?

    Not very often
    Follow up response for question: Can you give any specific examples?

    I Find it so Hard, you may want to add something like "I should have told you this right away, but to be honest I didn't know the best way to tell you

  • 10th February 2020

    I would lose trust in a company if I was unable to use their website or app

    Strongly agree
    Follow up response for question: Are there any specific examples you can give us?

    getting to the website is had but trying to find things on them and when an app is updated and find your saved password is gone

  • 10th February 2020

    How does it make you feel when you cannot complete a task online?

    mad frustrated useless

  • 10th February 2020

    As a disabled person, or someone experiencing an impairment, what is the most frustrating thing about using the internet?

    i need to use iPad phone screen is to small only use when going out for emergencies

  • 10th February 2020

    How often are you unable to complete a task online?

    Some of the time
    Follow up response for question: Can you give any specific examples?

    i give up as i get to fed up not being able to hit the right thing on small screen of my iPhone

  • 10th February 2020

    Please select any issues from the list below that you have experienced online

    Follow up response for question: Can you give any specific examples or another issue not mentioned above?

    buttons too small for disabled users sending messages is impossible for me it is too frustrating trying to hit the right keys

  • 10th February 2020

    How does it make you feel when you cannot complete a task online?

    Annoyed as it should be possible under the equality act.

  • 10th February 2020

    As a disabled person, or someone experiencing an impairment, what is the most frustrating thing about using the internet?

    Designs not considering those with visual impairment

  • 10th February 2020

    How often are you unable to complete a task online?

    Not very often
    Follow up response for question: Can you give any specific examples?

    Catcha for human confirmation and no robot. Google and Microsoft the worst.

  • 10th February 2020

    Please select any issues from the list below that you have experienced online

    Multiple Responses
    Follow up response for question: Can you give any specific examples or another issue not mentioned above?

    Uk tv catch-up app. Shops where they don’t know about speech Impairments.

  • 07th February 2020

    Do you have any feedback about this site or the Big Hack generally?

    the big hack is doing great work. please do not limit to only UK. bring it to other parts of the world, like my own country India.

  • 07th February 2020

    I would lose trust in a company if I was unable to use their website or app

    Strongly agree
    Follow up response for question: Are there any specific examples you can give us?

    for example, if I'm looking at products to buy online and ALT text is not provided, or butttons or other elements are not labeled correctly, I'd lose trust in online shopping.