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Websites and apps are generally getting more accessible and easier to use.

Total Responses: 357
Responses with more info: 7% 25 / 357

Raw responses

Disagree: 79
Agree: 145
Unsure: 133

Percentage results

Disagree: 22%
Agree: 41%
Unsure: 37%

Follow Up Question

Can you give any examples of websites and apps getting either easier or more difficult?
Number of answers per page
  • 02nd November 2020
    Agree
    Follow up response

    the downside is that apps are more likely to be for only two types of phone. My Nokia Lumia uses Windows OS and many companies cannot be bothered to cope with these

  • 30th October 2020
    Agree
    Follow up response

    Yes they are improving but they also could be far better as well

  • 30th October 2020
    Agree
    Follow up response

    Amazon

  • 28th October 2020
    Agree
    Follow up response

    test

  • 03rd September 2020
    Agree
    Follow up response

    If you have a hearing aid then you can text phone instead

  • 19th March 2020
    Agree
    Follow up response

    -

  • 22nd February 2020
    Agree
    Follow up response

    More awareness than before, it feels like we cannot undo what we are all aware of but still a huge amount of ignorance around the topic and efforts can be forgotten when Accessibility is not front of mind

  • 16th February 2020
    Agree
    Follow up response

    The Tesco app changed the way you add individual vegetables so that once you have swiped up to or 3 times for example it then only tells you the weight not the physical number of items you are ordering when you look back to review. I have flagged this with them. Searching for items has improved however. Twitter keeps changing and certain functions are more difficult such as locating and clicking on links sometimes and being able to read comments under tweets. I use the lists function now and find that I can only add to my list using my old phone with the old operating system as the new one has bugs. I have stopped using Facebook because I find it so inaccessible, posting on it is so tricky and searching is so frustrating but I believe that is the same for sighted people. I have not even attempted Instagram because I hear so many bad things about accessibility there.

  • 23rd December 2019
    Agree
    Follow up response

    In recent years, Facebook has introduced actions that allow you to swipe up or down to access the reaction option instead of having to double ap each time. The Facebook app on iPhone is wonderful, but the website is an absolute mess.

  • 23rd December 2019
    Agree
    Follow up response

    On the whole there is a move towards clearer design, particularly from organisations who wish to strive for it. However, more and more people are building there own and there are therefore many examples of poorly thought out websites. It’s two steps forward one step back, currently.

  • 22nd December 2019
    Agree
    Follow up response

    lots are really simple to use now google assistant is fab!

  • 21st December 2019
    Agree
    Follow up response

    Virtually every company had some form of online presence now. If their website is unhelpful, you can usually find them on twitter or Facebook etc

  • 21st December 2019
    Agree
    Follow up response

    More companies having apps that are simpler seems to help

  • 20th December 2019
    Agree
    Follow up response

    ao3 is good, simple. Facebook changes so much it fixes one accessibility problem and somehow managed to make more.

  • 20th December 2019
    Agree
    Follow up response

    Amazon one click is a lot easier

  • 20th December 2019
    Agree
    Follow up response

    Easier - Wiltshire Farm Foods.

  • 20th December 2019
    Agree
    Follow up response

    Amazon PayPal just giving eBay

  • 20th December 2019
    Agree
    Follow up response

    I know that Middlesex County Cricket Club's website has recently installed a feature which allows text to be enlarged or read out or the background colour to be changed, and I believe that a few other websites have had this feature installed.

  • 20th December 2019
    Agree
    Follow up response

    Subtitling is getting better and more accurate but too often it relies on the person having expensive aps

  • 20th December 2019
    Agree
    Follow up response

    Online instant chat features to ask for help are really positive. These functions have really helped me.

  • 19th December 2019
    Agree
    Follow up response

    Many more are offering online chat. Those who are bigger businesses or more customer service orientated have much quicker email responses than the used to, say 5 years ago. I often avoid businesses where there a number of reviews/reports of lack of online response when something goes wrong.

  • 18th December 2019
    Agree
    Follow up response

    Netflix. Easy to use subtitles. A main option, Tick once, on for all. Same with bbc. Turn on unless you knock it off.

  • 18th December 2019
    Agree
    Follow up response

    Most are compatible with built in accessibility software now, which was rare just last year

  • 17th December 2019
    Agree
    Follow up response

    More straightforward and easy to use. Minimal thought needed, especially when fatigued.

  • 17th December 2019
    Agree
    Follow up response

    easier= boohoo.com, tk maxx, library sites